Frequently Asked Questions
Credit Card & Security Concerns? top
| Wazito.com is a Authorize.net Verified Merchant. |  |
| GoDaddy Secure Website. Secure Site, Secure Certificate Ensure Encryption of all Data. |
SSL Certificates |
- Total Encryption Data Site.
Recharge/Top-Up Card(s) Load Instructions? top
| Country | Company/Network | Load Instruction | |
| NGR-Nigeria | MTN (803/806/703/706) | Dial *555*[PIN]# Send/Yes/Ok to load | |
| NGR-Nigeria | Zain - (802/808) | Dial *126*[PIN]# Send/Yes/Ok to load | |
| NGR-Nigeria | MultiLinks | Dial *152*[PIN]# Send/Yes/Ok to load | |
| NGR-Nigeria | StarComms (702/708) | Dial *333*[PIN]# Send/Yes/Ok to load | |
| NGR-Nigeria | GLO (805/807/707/705) | Dial *123*[PIN]# Send/Yes/Ok to load | |
| RW-Rwanda | MTN | Dial *111*[PIN]# Send/Yes/Ok | |
| UG-Uganda | UgTelecom | Dial *111*[PIN]# Send/Yes/Ok to load | |
| UG-Uganda | Celtel | Dial *130*[PIN]# Send/Yes/Ok to load | |
| UG-Uganda | MTN | Dial *155*[PIN]# Send/Yes/Ok to load | |
| NGR-Nigeria | VisaFone (07026) | Dial *889* [PIN]# Send/Yes/Ok to load | |
| GH-Ghana | MTN | Dial *125*[PIN]# Send/Yes/Ok to load | |
| GH-Ghana | Tigo | Dial *842*[PIN]# Send/Talk/Ok to load | |
| GH-Ghana | OneTouch | Dial *123*[PIN]# Send/Yes/Ok to load | |
| KEN-Kenya | Safari | Jinsi ya kuongeza pesa: bonyeza *141#[PIN]# halafu piga simu | |
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How can I login to my account? top
When you sign up and register at www.wazito.com, your email address serves as your login name. If you have forgotten your password, please follow the instructions in the next paragraph.I forgot my password. How can I retrieve it? top
To receive your password by email, go to the Login page and click Forgot Your Password? Tell us your login email address and phone number and your password will be emailed to you.How do I update my account information? top
Log into your account with your current password and click "Personal Information" in your Account Center. Edit your information; press the update button on the bottom of the page and your new information will be saved.What happens after I buy a eVoucher/Recharge Card? top
An SMS message is sent to the reciepient's GSM phone with the Voucher PIN. A copy of the PIN and all details is sent to your email inbox.What happens if they NEVER received the SMS text? top
SMS Delivery Coverage: 97% Global Network Providers.
- Ghana
- OneTouch
- Tigo
- MTN
- Nigeria
- MTN
- Zain
- GLO
- Starcomms - NOT SMSText Capable
- VisaFone
- MultiLinks - NOT SMS Text Capable
- Kenya
- Celtel (KenCell) (Zain)
- Safaricom
- Uganda
- Uganda Telecom (UTL Telecel)
- Warid Telecom
- CelTel (Clovergem)
- MTN
- Sierra Leone
- Comium
- Milliocom S.L. Ltd
- Mobitel
- Zain S.L (Celtel S.L)
How does AutoRecharge Work? top
Based on the date you select, and the amount you select, your reciepient will be sent vouchers for the predetermined amount. You can stop AutoRecharge at any time you desire. (Not Yet Implemented).How do I contact Customer Support top
Email support@wazito.com.Sample SMS Text Message? top
The following message is sent to the reciepeint. For an MTN card,
"Dial *555*1*PIN# to load your [MTN 750] recharge pin from [Sender].
